Frequently Asked Questions

General

What types of businesses do you work with?

We work with contractors, realtors, and local businesses looking to save time, improve customer communication, and grow their online presence using modern AI tools and automation.

Do I need technical knowledge to use your services?

No. Everything is fully set up and managed for you. We keep things simple and easy to use so you can focus on running your business.

Are there long-term contracts?

No long-term contracts are required. Our services are designed to be flexible for growing businesses.

Are you based in Canada?

Yes. We provide Canadian-based support and work closely with local businesses.

How quickly can I get started?

Most projects can begin within a few days. Website projects are typically completed within 3–7 days depending on size and complexity.

AI Receptionist

What is an AI Receptionist?

An AI Receptionist is a virtual assistant that answers calls for your business 24/7. It can answer questions, book appointments, transfer calls, and send text messages automatically.

Will the AI sound robotic?

No. The AI is designed to sound natural and conversational, giving callers a professional experience.

Can the AI use my existing business phone number?

Yes. The AI can work with your current business number so your customers continue calling the same number they already know.

Can the AI book appointments?

Yes. The AI can schedule appointments directly into your calendar system.

What happens if a customer wants to speak with a real person?

The AI can transfer calls to you or a team member whenever needed.

Can the AI send text messages to customers?

Yes. It can send follow-up texts, appointment confirmations, and other helpful messages automatically.

Does the AI answer calls after business hours?

Yes. Your AI Receptionist works 24/7, even when you’re unavailable.

Is this useful for contractors and service businesses?

Absolutely. Missed calls often mean missed jobs. An AI Receptionist helps ensure leads are answered quickly, even while you're on-site or busy with customers.

Review Automation

How does the Google Review system work?

After a job or service is completed, customers automatically receive a text message or email asking them to leave a Google review.

Is the system automatic?

Yes. Once set up, review requests can be sent automatically without needing manual follow-up.

Can review requests be sent by text and email?

Yes. You can choose SMS, email, or both.

Is this compliant with Google’s policies?

Yes. The system is designed to follow Google’s review guidelines and best practices.

Why are Google reviews important?

Positive reviews help build trust, improve local visibility on Google, and increase the chances of customers choosing your business over competitors.

Will this help me get more reviews?

Most businesses see a significant increase in reviews simply because customers are reminded at the right time.

Website Design & Management

What platform do you build websites on?

We build websites using the HighLevel platform, which allows for fast, modern, and mobile-friendly websites with built-in business tools.

Is hosting included?

Yes. Hosting is included in the monthly subscription.

Is website management included?

Yes. Ongoing website management and support are included so you don’t have to handle technical updates yourself.

How long does it take to build a website?

Most websites are completed within 3–7 days depending on the project scope.

Will my website work on mobile phones?

Yes. All websites are optimized for mobile devices, tablets, and desktops.

Do you help with SEO?

Yes. Basic SEO best practices are included to help your website appear more professional and searchable online.

Can I request updates to my website later?

Absolutely. We can help make updates, changes, and improvements as your business grows.

Do I need to provide all the content and images?

Not necessarily. We can help guide you through the process and assist with content where needed.